Getting a Refund or Doing an Exchange Couldn't be Easier!
We make refunds & exchanges way easier than any of our Canadian competitors! We’ll pay for the shipping in Canada - both ways! That means you never pay for shipping. Not even to Nunavut, or Newfoundland & Labrador. We understand how difficult it is to buy your outdoor apparel online. Fit is everything, and if it doesn't fit when it arrives, why risk it? Well, in the case that you are not happy with your purchase, not only will we offer you a full refund or exchange if the goods are returned to LiveOutThere.com within 60 days of purchase, but the return shipping cost is on us.
Request a refund or exchange:
First, here is what we expect of you:- All returned items must be in NEW condition and still have their tags attached.
- If the item is returned without the original packaging & tags, or in a different condition than when we shipped it, we reserve the right to refuse the return or to deduct an amount from the total cost of the item.
I checked out with my account
Please log in and click Refund or Exchange from the Your Account menu on the left.
I want to ship my order to the USA
- Sorry, we no longer ship to the United States
Shipping Carrier Information
All of our items are shipped via Canada Post Expedited Ground Service and you will be provided with a tracking number when your order ships.
- Shipping on all orders in Canada is free both ways!
- Sorry, we do not ship outside of Canada
